By ordering services from Dream Moments Productions, you agree to the following Service Agreement for Photography and video products. These terms are subject to change without notice.
CANCELLATION / RESCHEDULE POLICY
When you schedule services with us, you are reserving a valuable time slot that will not be available to others. When you cancel or reschedule the same day as your photo shoot, we have to pay our photographers for that reserved time. We please ask that you notify us within a 48 hour window so we can plan accordingly.
Monday through Friday Appointments: If you cancel or reschedule the appointment after 4pm the day before the photo shoot, then you agree to pay a reschedule fee of $50. If we can replace the shoot, then the fee is waived. This does not apply to twilight shoots.
Unable to Shoot Fee: In the event that the photographer arrives to the shoot and cannot access the home or it is not ready to shoot, then you agree to pay a fee of $75.
If the weather threatens to prevent photography, it is the client's decision to continue or to reschedule. If the client decides to continue the photography session, please know that outside shots will not be done under unfavorable weather conditions. The charge to come back to shoot the exterior will be quoted according to time to shoot and distance of the shoot.
All payments can be made through the website ordering system or on site. All payments have to be made before the job assigned.
It is the client’s responsibility to communicate well with their home owner to verify that all is in order for the shoot and the property is shoot ready. Additional “photoshop” will not be applicable without an editing fee.
The homeowner shall ensure that there are no hazards to the photographer's safety.
The photographer will do everything to ensure pets stay inside, but are not responsible for pets that escape the property during the photography session.
Homeowners should ensure children are supervised and out of the camera’s view
Photographers will do their best that all significant aspects of the property shall be included in the tour unless the condition of said aspect has a negative impact on the tour. This shall be left solely up to the photographer's discretion, unless specific aspect(s) of the property are specifically requested by the agent or the homeowner.
Once the home has been photographed, the service may not be canceled. The agent will be charged the full price of the package ordered. In addition, the Photographer will not retouch images in order to disguise any known defects and/or physical structures such as cracks in walls or driveways, powerlines, water towers, etc.
*SINGLE USE LICENSE AGREEMENT*
Dream Moments Productions keeps the copyright protection of all web pages and digital images. We reserve the right to use all images for promotion of DMP but not a third party. The original REALTOR® who paid for this service, has permission/license to use these images on any electronic or printed form of advertisement for the promotion of that property while listed with said REALTOR®. Once property has Sold, Expired or is Withdrawn the license/permission expires. Images cannot be altered after they are in your possession.
Images cannot be sold or given away to the property owner or one REALTOR® to another REALTOR® who takes over an expired or withdrawn listing. Failure to pay for the images will result in a copyright infringement/violation pursuant to the provisions of the Digital Millennium Copyright Act of 1998, 17 U.S.C. §512(c). You will be asked to remove the image from any electronic or printed form of advertisement. Failure to stop using them will result in legal action.